Urgent maintenance

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Under the Residential Tenancies Act the following items are considered Urgent Repairs:
• burst water service
• blocked or broken toilet system
• serious roof leak
• gas leak
• dangerous electrical fault
• flooding or serious flood damage
• serious storm or fire damage
• failure or breakdown of any essential service or appliance provided by a landlord or agent for hot water, water, cooking, heating, or laundering
• failure or breakdown of the gas, electricity or water supply
• any fault or damage in the premises that makes the premises unsafe or insecure
• an appliance, fitting or fixture that is not working properly and causes a substantial amount of water to be wasted
• a serious fault in a lift or staircase

Urgent Repairs After Hours

If you require an urgent repair after hours that cannot wait until the next morning please contact one of our emergency tradespeople

Plumber Fifth Avenue Plumbing Gerald 0400 082 746
Electrician Matthew 0419 340 630
Glazier/Shutter Service Chris 0417 675 230
Locksmith Ace Locksmiths 9534 0586
Smoke Alarms  Smoke Alarm Solutions 1300 853 612


Please Note: If you arrange a repair and it is considered to be “non-urgent” you will incur the after-hours call-out cost.

More information about urgent repairs can be found in the book “Renting a Home – A Guide for Tenants & Landlords”