Urgent maintenance

Under the Residential Tenancies Act the following items are considered Urgent Repairs:
• burst water service
• blocked or broken toilet system
• serious roof leak
• gas leak
• dangerous electrical fault
• flooding or serious flood damage
• serious storm or fire damage
• failure or breakdown of any essential service or appliance provided by a landlord or agent for hot water, water, cooking, heating, or laundering
• failure or breakdown of the gas, electricity or water supply
• any fault or damage in the premises that makes the premises unsafe or insecure
• an appliance, fitting or fixture that is not working properly and causes a substantial amount of water to be wasted
• a serious fault in a lift or staircase

Urgent Repairs After Hours

If you require an urgent repair after hours that cannot wait until the next morning please contact one of our emergency tradespeople

Please Note: If you arrange a repair and it is considered to be “non-urgent” you will incur the after-hours call-out cost.

More information about urgent repairs can be found in the book “Renting a Home – A Guide for Tenants & Landlords”